At Inearth Collective, we partner with Shiprocket to ensure safe and reliable delivery of your orders across India. Please review our shipping terms below.
1. Order Processing
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All confirmed orders are processed within 1–3 business days (excluding weekends and public holidays).
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Once dispatched, you will receive a tracking link via email through our delivery partner Shiprocket.
2. Delivery Timelines
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Metro Cities: 3–5 business days
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Other Cities/Towns: 5–7 business days
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Remote/Outstation Locations: 7–10 business days
(Delivery timelines may vary due to courier delays, weather, or unforeseen issues.)
3. Shipping Charges
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Shipping charges (if applicable) are displayed at checkout before payment.
4. Delays & Issues
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If your order is delayed, marked as delivered but not received, or damaged in transit, please contact us at director@jcgroupcompanies.com within 48 hours of the status update.
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We will raise a ticket with Shiprocket/courier partner on your behalf and resolve the issue promptly.
5. Contact Us
For shipping-related support, reach us at:
📧 director@jcgroupcompanies.com
📞 +91 73737 37307
