At Inearth Collective, we deeply value your trust and strive to ensure that your shopping experience is seamless and satisfying. Please read our Refund & Cancellation Policy carefully before making a purchase.
1. Order Cancellations
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Orders can be cancelled within 24 hours of placing them, provided they have not yet been shipped.
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To request a cancellation, please email us at director@jcgroupcompanies.com with your order details.
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Once an order has been shipped, it cannot be cancelled.
2. Returns & Refunds
We accept returns only under the following conditions:
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The product delivered is damaged, defective, or incorrect.
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You must notify us within 48 hours of delivery via email with unpacking video of the product.
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Products must be returned unused, in original packaging, and with all tags intact.
Refund Process:
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Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
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If approved, your refund will be processed within 7–10 business days to your original payment method.
5. Contact Us
For cancellations, returns, or refunds, please reach out to:
📧 director@jcgroupcompanies.com
📞 +91 73737 37307
